Returns Reverse Logistics
Fmarzochi/EGCCodified expertise for returns authorization, receipt and inspection, disposition decisions, refund processing, fraud detection, and warranty claims management. Informed by returns operations managers with 15+ years experience. Includes grading frameworks, disposition economics, fraud pattern recognition, and vendor recovery processes. Use when handling product returns, reverse logistics, refund decisions, return fraud detection, or warranty claims.
At a glance
This skill is for Support and helps you authorize product returns, process refunds and return payments, and inspect returned items and determine disposition.
git clone --depth 1 https://github.com/Fmarzochi/EGC
cp -r EGC/skills/automation/returns-reverse-logistics ~/.claude/skills/returns-reverse-logistics
Setup, runtime and requirements describe Fmarzochi/EGC, the repo this skill ships in.
Returns ManagementReverse LogisticsFraud DetectionWarrantyRefund ProcessingDisposition
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