Persona Customer Support
googleworkspace/cliManage customer support — track tickets, respond, escalate issues.
At a glance
This skill is for Support and helps you track support tickets, respond to customer inquiries, and escalate issues to specialists.
git clone --depth 1 https://github.com/googleworkspace/cli
cp -r cli/skills/persona-customer-support ~/.claude/skills/persona-customer-support
Setup, runtime and requirements describe googleworkspace/cli, the repo this skill ships in.
TicketingCustomer ServiceIssue ResolutionQueue ManagementTriage
Also in googleworkspace/cli
View the repoGoogle Workspace Admin SDK: Audit logs and usage reports.
Google Calendar: Manage calendars and events.
Google Calendar: Show upcoming events across all calendars.
Google Calendar: Create a new event.
Google Chat: Manage Chat spaces and messages.
Google Chat: Send a message to a space.
Google Classroom: Manage classes, rosters, and coursework.
Read and write Google Docs.
Google Docs: Append text to a document.
Google Drive: Manage files, folders, and shared drives.
Google Drive: Upload a file with automatic metadata.
Subscribe to Google Workspace events.
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