Logistics Ops
ericrisco/rsc-harnessUse when an order is paid and packed and the box now has to move, go sideways, or come back — picking a carrier and service and cutting a label, reacting to a delivery exception, getting ahead of where-is-my-order tickets, running a return, exchange or refund with its reverse label, filing a carrier claim before the window closes, and setting return-window and restocking-fee policy. NOT setting stock levels or reorder points (that is `inventory`), NOT sourcing or buying from suppliers (that is `procurement`), NOT writing the apology to the customer (that is `customer-support`).
At a glance
This skill is for Support and helps you pick a shipping carrier and service, cut a shipping label, and handle delivery exceptions.
git clone --depth 1 https://github.com/ericrisco/rsc-harness
cp -r rsc-harness/skills/logistics-ops ~/.claude/skills/logistics-ops
Setup, runtime and requirements describe ericrisco/rsc-harness, the repo this skill ships in.
FulfillmentshippingCarriersReverse LogisticsDamage ClaimsRestocking
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