Run your MSP tools by asking - MCP servers and Skills for the AI you already use

MSP Skills connects your PSA, RMM, backup, and more to the AI you already use - Claude, ChatGPT, Codex, Cursor, Windsurf, or any agent that speaks MCP. Ask a plain-English question about your stack and get a real answer back.

60 connectors are live today - including Servosity, ConnectWise PSA, HubSpot, and HaloPSA - and more PSA, RMM, backup, and M365 connectors ship every week.

Free, open source, runs on your laptop. A local SQLite mirror lets your agent answer cross-client questions the live API can't return in one shot - no rate-limit hits, no per-tech SaaS fee, no data leaves your network. Built for MSP owners. No developer experience required.

New to the term? What this repo calls an MCP server is what ChatGPT calls an app or connector, Claude on the web calls a connector, Microsoft Copilot calls a connector, and Claude Code calls a Skill. Same standard underneath: the Model Context Protocol. Full plain-language answer: What is an MCP server?.

License: Apache 2.0 Skills MCP Agent Skills Status

Run your MSP tools by asking - 14-second demo

What's in the box

First-party, by Servosity: the servosity backup & DR connector + the guided concierge.

Skill System Status Install
msp-skills-concierge Connector recommendations + guided install for the msp-skills catalog Meta Marketplace
abnormal cloud email security platform that detects and remediates phishing, business email compromise, account takeover, and vendor email compromise Awaiting live verification Install
acronis Acronis Cyber Protect Cloud Awaiting live verification Install
action1 Patch management and vulnerability remediation across managed endpoints in every client organization Awaiting live verification Install
afi SaaS backup for Microsoft 365 and Google Workspace Awaiting live verification Install
appdirect AppDirect cloud commerce marketplace Awaiting live verification Install
atera all-in-one RMM, PSA, and remote-access platform for MSPs and internal IT teams Awaiting live verification Install
autotask Autotask PSA Awaiting live verification Install
aws-billing AWS billing & Cost Explorer - plain-English bill breakdowns and waste flags Awaiting live verification Install
axcient Axcient x360Recover BCDR: fleet backup health, restore-point and RPO checks, AutoVerify boot-proof evidence, and per-client usage from a local mirror Live-verified Install
betterstack Better Stack Uptime monitoring, incident management, on-call scheduling, and status pages Awaiting live verification Install
blumira cloud SIEM and automated detection and response platform Awaiting live verification Install
cipp the CyberDrain Improved Partner Portal (CIPP), the open-source Microsoft 365 multi-tenant management platform for MSPs Awaiting live verification Install
connectwise-automate ConnectWise Automate (LabTech) RMM: device management, patching, scripting, monitors and alerts for MSPs Awaiting live verification Install
connectwise-control ConnectWise Control (ScreenConnect): remote support and access session management for MSPs Awaiting live verification Install
connectwise-manage ConnectWise PSA (Manage) Awaiting live verification Install
cove N-able Cove Data Protection cloud backup and recovery Live-verified Install
crowdstrike CrowdStrike Falcon EDR: alerts, devices, Spotlight vulnerabilities, prevention policies, and MSSP Flight Control across every tenant Awaiting live verification Install
datto-bcdr Datto BCDR: appliances, agents, screenshot-verification audits, stale-backup roll-ups, recoverability KPI, and cross-client alert triage from a local mirror Awaiting live verification Install
datto-rmm Datto RMM: devices, alerts, patch and AV gaps, warranty, agent drift, and fleet QBR scorecards from a local mirror Awaiting live verification Install
domotz Domotz network monitoring and device discovery platform Awaiting live verification Install
gradient the Gradient MSP Synthesize billing-reconciliation vendor API Awaiting live verification Install
halopsa HaloPSA, HaloITSM, HaloCRM Live-verified Install
hubspot HubSpot CRM: contacts, companies, deals, tickets, engagements Live-verified Install
hudu IT documentation and knowledge-base platform for MSPs Live-verified Install
huntress managed endpoint detection and response (EDR) security platform Live-verified Install
itglue IT Glue documentation platform Awaiting live verification Install
kaseya-bms Kaseya BMS PSA - tickets, CRM, contracts, finance, and projects Awaiting live verification Install
knowbe4 KnowBe4 KMSAT security awareness training and phishing-simulation reporting Awaiting live verification Install
levelio Level RMM and endpoint monitoring platform Awaiting live verification Install
liongard Liongard automated documentation and configuration change-detection platform for MSPs Awaiting live verification Install
maxio Maxio Advanced Billing - subscription revenue, MRR, and retention intelligence Awaiting live verification Install
microsoft-graph Microsoft 365 / Entra tenant administration via Microsoft Graph Awaiting live verification Install
mspbots MSPbots BI: datasets, KPI snapshots, ticket analytics, exports Awaiting live verification Install
n-central N-able N-central RMM: devices, org tree, issue triage, cross-tenant search Awaiting live verification Install
nerdio Nerdio Manager for MSP: Azure Virtual Desktop fleets, host pools, autoscale, desktop images, Intune devices, and cross-account billing Awaiting live verification Install
ninjaone NinjaOne RMM: devices, patch compliance, backup gaps, AV blast-radius, health, drift Live-verified Install
pagerduty PagerDuty incident response and on-call management platform Awaiting live verification Install
pandadoc PandaDoc proposal, quote, and e-signature document automation Awaiting live verification Install
pax8 Pax8 cloud marketplace billing, subscriptions, reconciliation, MRR, and usage overages Awaiting live verification Install
pipedrive Pipedrive CRM: deals, pipelines, persons, organizations, activities Awaiting live verification Install
proofpoint Proofpoint Targeted Attack Protection (TAP) email security and threat intelligence Awaiting live verification Install
quickbooks QuickBooks Online accounting: invoices, bills, payments, customers, vendors, AR/AP aging, DSO, cash forecast Live-verified Install
resourceguru Resource Guru - resource scheduling, bookings, and per-day utilization Awaiting live verification Install
rewst Rewst RPA/workflow automation for MSPs: orchestrations, triggers, organizations and integration packs over a GraphQL API Awaiting live verification Install
rocketcyber RocketCyber managed SOC: incidents, agents, detection events, Defender and Microsoft 365 posture, and suppression rules Awaiting live verification Install
rootly Rootly incident management, alerting, and on-call response platform Awaiting live verification Install
runzero runZero Awaiting live verification Install
salesbuildr Salesbuildr MSP quoting and CPQ: quotes, opportunities, products, companies, pricing books Awaiting live verification Install
sentinelone SentinelOne Singularity: threat triage, mitigation, agent fleet health, and protection-coverage gaps across customer sites Live-verified Install
servosity Servosity backup and DR: fleet attention, stale backups, QBR reports, restores, billing Live-verified Install
sherweb Sherweb cloud marketplace billing, subscriptions, customers, and margin across Microsoft CSP and cloud services Awaiting live verification Install
skykick SkyKick Cloud Backup - Microsoft 365 Exchange and SharePoint backup assurance across every customer tenant Awaiting live verification Install
superops SuperOps PSA+RMM: tickets, SLAs, assets, alerts, clients, contracts, invoices, worklogs Live-verified Install
syncro Syncro PSA and RMM: tickets, invoicing, estimates, contracts, RMM alerts, and asset patch reporting for MSPs Awaiting live verification Install
tactical-rmm Self-hosted Tactical RMM: agent triage, patch posture, fleet-wide queries, and cohort script execution Awaiting live verification Install
threatlocker ThreatLocker Portal: approvals, audit log, device health, and policy across customer tenants Awaiting live verification Install
veeam Veeam Service Provider Console (VSPC): multi-tenant backup monitoring, alarms, licensing and reseller management for MSPs Awaiting live verification Install
wordpress Publish and manage WordPress pages, posts, and media Awaiting live verification Install
xero the Xero cloud accounting platform Awaiting live verification Install
zammad Zammad helpdesk and ticketing system (self-hosted or hosted) Awaiting live verification Install

About the badges. Live-verified (green) means a real MSP confirmed this skill against a live production tenant - the badge carries the date and source. Awaiting live verification (amber) means it passes every mechanical gate (build, command-surface-vs-docs claims check, install dry-run) but no one has reported a live run yet - be the first: run it against your tenant and report that it works.

🛠 Built live with MSPs. Join a free weekly Build Session at compoundingteams.com/build-sessions to watch a Skill built against a real MSP system - or bring your own.

Install in 60 seconds

Path A - paste one prompt into your AI agent (recommended)

Not sure which connector to pick? Let your agent decide. Paste this into Claude Code, Codex CLI, or Claude Cowork:

Read https://github.com/Servosity/msp-skills and, using everything you know about me and how my MSP works, recommend which connectors I should install - then install the ones I approve.

Prefer a guided version? The concierge does the same from inside Claude Code: /plugin marketplace add Servosity/msp-skills, then /plugin install msp-skills-concierge@msp-skills.

Or install a specific connector. The Servosity prompt:

Install the Servosity Skill and MCP server from Servosity/msp-skills in this agent workspace. If this workspace uses a POSIX shell (macOS, Linux, WSL, or Bash), run bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.sh). If it uses Windows PowerShell, run iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/servosity/install.ps1 | iex. Then authenticate with SERVOSITY_MSP_TOKEN=<your-partner-token> servosity-cli doctor and run servosity-cli --help to explore.

And the ConnectWise PSA (Manage) prompt:

Install the ConnectWise PSA (Manage) Skill and MCP server from Servosity/msp-skills in this agent workspace. If this workspace uses a POSIX shell (macOS, Linux, WSL, or Bash), run bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/connectwise-manage/install.sh). If it uses Windows PowerShell, run iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/connectwise-manage/install.ps1 | iex. Then authenticate per the README and run connectwise-manage-cli --help to explore.

The same prompt works for every connector in the table above - swap the skill name and slug. If your agent can't run shell, use Path B below.

Path B - run the installer yourself

On macOS / Linux (swap the slug for any connector in the table above):

bash <(curl -fsSL https://raw.githubusercontent.com/servosity/msp-skills/main/skills/servosity/install.sh)

On Windows (PowerShell):

iwr -useb https://raw.githubusercontent.com/servosity/msp-skills/main/skills/servosity/install.ps1 | iex

Each installer drops both the CLI and the MCP server, so you can use the Skill (Claude Code / Codex) and the MCP server (Claude Desktop / ChatGPT / Cursor / etc.) from one install. For Claude Desktop, ChatGPT, Cursor, Windsurf, Cline, Continue, Gemini, or Copilot wire-up, see docs/which-agent.md and each skill's mcp-install.md.

Now what? Once your connector's --version (or doctor) returns clean, you're 60 seconds from your first real query. Bring your tenant + your hardest cross-client question to a free Build Session - we'll work it live with the MSP cohort and the same Skills you just installed.

What your agent can do

Outcomes, not hype - drawn from each of the 60 connectors' skill pages:

Outcome Skill Command
What new, unremediated email threats need attention right now? abnormal abnormal-cli triage --since 24h --top 20
Whose backups succeeded, failed, or went stale across every customer last night? acronis acronis-cli health
Which endpoints across all clients are missing the most patches? action1 action1-cli fleet patch-posture
Which resources have no backup protection at all? afi afi-cli coverage-gaps --agent
Which payments failed or stalled in the last week, across every company? appdirect appdirect-cli payments unpaid --since 7d --json
Which agents have gone offline or stopped checking in? atera atera-cli agents stale --days 30
Which approved time entries haven't been invoiced yet? autotask autotask-cli unbilled
Why did my bill change month-over-month? aws-billing aws-billing-cli compare --from last-month --to this-month
Whose backups failed or went stale across every client last night? axcient axcient-cli health
What's down right now and is anyone actually paged? betterstack betterstack-cli down
What are the worst open findings across all my client accounts right now? blumira blumira-cli triage --status open
Which tenants still have users without MFA registered? cipp cipp-cli posture --dimension mfa
Which agents haven't checked in for 30+ days, by client? connectwise-automate connectwise-automate-cli stale-agents --days 30 --agent
Which access sessions are in this group? connectwise-control connectwise-control-cli sessions list --session-type Access --group "All Machines" --agent
Which tickets did we touch this week that have zero time logged against them? connectwise-manage connectwise-manage-cli unbilled --since 7d
Which devices failed their last backup since yesterday? cove cove-cli devices failures --since 24h --json
What should I triage first across all my client tenants right now? crowdstrike crowdstrike-cli fleet alerts --status new
Which protected machines failed their last backup screenshot verification? datto-bcdr datto-bcdr-cli screenshots --failed --stale-days 7 --agent
Which devices haven't checked in for 30 days, across every client? datto-rmm datto-rmm-cli fleet stale --days 30 --agent
Is anything on fire across all my sites? domotz domotz-cli fleet health --agent
Push a whole file of usage counts and rebuild billing exactly once? gradient gradient-cli usage push --file ./counts.csv --agent
What's about to breach SLA in the next 24 hours? halopsa halopsa-cli sla breaching --within 24h --team Support --json
Which open deals have gone cold with no engagement in the last three weeks? hubspot hubspot-cli stale deals --days 21 --owner me
Which clients have the worst documentation completeness? hudu hudu-cli audit completeness --agent
Which incidents are oldest across every client org? huntress huntress-cli fleet-incidents --sort age
Which client owns this device, serial number, or contact? itglue itglue-cli search "Fortinet"
Which queues are underwater and what's going stale before standup? kaseya-bms kaseya-bms-cli queue-health --agent
Who clicked the bait in more than one phishing test? knowbe4 knowbe4-cli repeat-clickers --min-clicks 2 --since 90d
Which devices are most at risk across alerts, patches, score, and staleness? levelio levelio-cli at-risk --top 20
What changed across all my clients in the last 24 hours? liongard liongard-cli drift --since 24h
What's our current MRR and ARR right now? maxio maxio-cli mrr now
Which SKUs are we paying for but not fully using, ranked by wasted seats? microsoft-graph microsoft-graph-cli licenses waste --agent
Is our open-ticket backlog up or down versus last week? mspbots mspbots-cli trend open_tickets --agg count
What's red right now, grouped by customer and ranked by severity? n-central n-central-cli triage --by customer
Which host pools have autoscale off or drifting across every customer? nerdio nerdio-cli fleet autoscale-audit
Which organizations are below 95% patch compliance? ninjaone ninjaone-cli patch-compliance --min-pct 95
What's on fire right now, ranked by SLA risk? pagerduty pagerduty-cli pulse
Which documents were sent but never completed? pandadoc pandadoc-cli stalled --days 14
Where is my billing leaking - invoiced for a cancelled product, or active but never billed? pax8 pax8-cli reconcile
Which open deals has nobody touched in two weeks, worst dollar value first? pipedrive pipedrive-cli stale --quiet-days 14 --agent
What malicious clicks and messages got through overnight? proofpoint proofpoint-cli backfill --since 12h
Who owes us money, bucketed 0-30 / 31-60 / 61-90 / 90+? quickbooks quickbooks-cli ar-aging --agent
Who is overbooked across the whole fleet this month? resourceguru resourceguru-cli overbooked --start 2026-06-01 --end 2026-06-30 --agent
Is automation healthy for this client right now? rewst rewst-cli health --org <orgId> --since 24h --agent
What broke across all my clients overnight? rocketcyber rocketcyber-cli triage --since 24h
Who's on call right now across every service and schedule? rootly rootly-cli oncall-now
Which of our assets are most exposed right now? runzero runzero-cli triage --agent
Which sent or approved quotes are aging, and how much is at risk? salesbuildr salesbuildr-cli quote stale --days 14
What should I triage first across all my client sites right now? sentinelone sentinelone-cli threats triage
Where is my attention needed today, ranked worst-first? servosity servosity-cli attention --top 5
What is my net margin per customer this month - receivable minus payable? sherweb sherweb-cli margin --month 2026-04
Which customers have a protection gap right now? skykick skykick-cli fleet-health --flag-gaps --agent
Who's about to breach SLA, grouped by technician? superops superops-cli sla-watch --by tech --window 4h
Which customers have logged time we never invoiced? syncro syncro-cli billing uninvoiced
What's the overall health of my fleet right now? tactical-rmm tactical-rmm-cli fleet health
What application approvals are pending across all my clients right now? threatlocker threatlocker-cli approvals triage --all-tenants
Which backup jobs are failing across all my customers? veeam veeam-cli fleet-health --agent
Publish a landing page from HTML without opening wp-admin? wordpress wordpress-cli pages create --title "Spring Promo" --content "<h1>Spring Promo</h1>" --status publish
Who owes us, and how overdue is each invoice? xero xero-cli aging --agent
Who on the team is overloaded, and who is idle? zammad zammad-cli agent-load --json

Cross-skill questions compose too: find every ticket about backup failures across all clients by combining halopsa-cli tickets search with servosity-cli stale-backups.

Works with your agent

The five agents MSP owners actually use:

Your AI agent Why MSPs use it How to install MSP Skills
Claude Desktop (Mac/Windows app) The most common MSP-owner choice - no terminal, just a chat window Run installer, then Settings > Extensions to register the MCP server
ChatGPT (paid plans) The brand most MSPs already pay for; pair with Developer Mode Run installer, expose MCP over HTTPS, register as a Developer Mode connector
Claude Code (CLI) For the technical-leaning MSP owner or your senior tech Paste the install prompt above
Codex CLI (OpenAI) OpenAI's terminal agent for the same audience Paste the install prompt above
Claude Cowork (Anthropic, GA Mar 2026) Desktop agent that runs shell on your behalf Paste the install prompt above

Also works with Cursor, Windsurf, Cline, Continue.dev, Zed, GitHub Copilot, and Gemini CLI. MSP Skills speaks the open MCP standard, so any current or future MCP-capable agent can use it. Full per-tool deep-dive: docs/which-agent.md.

Run more than one agent? Install MSP Skills across all 51+ supported agents at once: npx skills add Servosity/msp-skills@latest (requires Node.js, then run the per-skill installer for the CLI/MCP binaries). Details in docs/which-agent.md.

What makes this different

Local mirror, not live calls

Most AI tools and MCP servers for PSAs and backup systems call the vendor's API on every question your agent asks. That works fine for "show me ticket #4421." It falls over at QBR time, when you're asking "how many backup-failure tickets across all 47 clients last quarter, grouped by engine?" - that's 47 paginated REST calls, rate-limit headaches, and a context window full of raw JSON the model has to re-read.

MSP Skills syncs each connected system into a local SQLite mirror with full-text search. Cross-client and cross-engine questions become one local query: instant, offline, and the AI sees the answer, not the raw data.

Works with the AI you already use

You don't have to switch agents to use MSP Skills. Same package, two interfaces: a Claude Code / Codex Skill for shell-style agents, and an MCP server for Claude Desktop, ChatGPT, Cursor, Windsurf, Cline, Continue.dev, Gemini, and Copilot. One install drops both binaries on your machine. Use one or both - your call. No vendor lock-in, no proprietary plugin format, no SaaS subscription that ties you to a single AI.

MSP owner first, not developer first

You don't have to know JSON, regex, or what "stdio transport" means. Paste one sentence into Claude Code or Codex and your agent reads the Skill, installs the binary, and walks you through authentication. Every command has a tier (read / write / destructive) and a recommended agent policy in each skill's governance.md - reads are always safe, and the recommended agent rule is to preview writes with --dry-run and require your approval before any mutation. The hard stuff is hidden; the safety bar is high.

Safety model

These skills hold privileged, multi-tenant access to systems that run MSP businesses, so safety is a first-class concern, not a footnote:

  • You supply your own credentials at runtime. Nothing is stored in this repo.
  • Every skill ships a permission matrix. Each skill's governance.md tags commands read / write / destructive and tells you how to scope an agent. The safe default for an autonomous agent is read plus previewed writes (--dry-run first, human approval before the real thing); gate destructive and credential-touching operations behind a human.

Frequently asked questions

Does this work with ChatGPT?

Yes, on Plus, Pro, Team, Business, Enterprise, and Education plans (Free tier does not yet expose Developer Mode). ChatGPT connects to remote MCP servers over HTTPS, not to local binaries directly. MSP Skills ships local binaries, so to use them with ChatGPT you run them on your machine and expose them via the mcp-remote bridge or your own HTTPS endpoint. Step-by-step: each skill's mcp-install.md.

Does this work with Claude?

Yes - Claude Code, Claude Desktop, and Claude.ai web (via Claude Desktop's MCP). Claude Code reads the Skill directly. For Claude Desktop, run the installer, then go to Settings > Extensions to register the MCP server - the panel walks you through it without editing JSON. (Power users can still hand-edit claude_desktop_config.json via Settings > Developer > Edit Config if you prefer.) Both paths are first-class.

Is my PSA, CRM, or backup data safe? Does it leave my network?

Your data stays on your machine. MSP Skills run