AI Tool You Should Know Day 1 · Jul 23, 2026

Route Tasks to Humans or AI, Whoever Fits

Trace

Trace watches your actual workflows, spots the repetitive stuff, and automatically decides whether a human or an AI agent should handle each task. Connect Slack, Jira, Notion—it figures out the rest.

It's not another AI that replaces humans—it's a traffic cop that knows when to call in the bot and when to page you.

See it in action

The rundown

You're drowning in context-switching between tools, and half your time vanishes into tasks that a bot could crush. Trace plugs into your existing stack and learns what you're actually doing—then it spots opportunities to hand off the busywork to AI agents while keeping humans in the loop for decisions that matter. The clever bit: it doesn't force you into a rigid workflow. Instead, it intelligently routes each incoming task to whoever (or whatever) should own it based on what it actually is. Slack notification about a support request? Maybe that's AI. A design decision in Jira? That's you. It's like having a really smart dispatcher who knows everyone's strengths.

What you'd use it for

  1. 1 Auto-route support tickets Watch Trace grab Slack support messages, evaluate whether they need human judgment or AI can solve them, then land each one in the right place without anyone lifting a finger.
  2. 2 Clear Jira backlog bottlenecks Let AI agents handle routine issue categorization, status updates, and template filling so your team spends engineering time on actual code instead of admin.
  3. 3 Consolidate Notion updates Trigger AI to pull data from multiple sources, synthesize summaries, and keep Notion docs fresh—so humans only step in to review and approve changes that matter.

Best for Teams tired of manual task shuffling who want AI to do the obvious stuff while humans stay focused on judgment calls.